Rebel Reaper Guarantee & Lifetime Warranty
Rebel Reaper Lifetime Warranty
PLEASE READ CAREFULLY THE ENTIRE PAGE
Rebel Reaper Clothing Company prides ourselves on our high end premium quality products that have been proven over the last decade - so we offer unlike many other companies, a lifetime warranty against defects in material and workmanship of leather products from the original date of purchase for the life of the item. We ask that you keep/provide your receipt to cover this warranty coverage. This warranty covers our In-stock Customs, Full Custom Vests and Custom Jackets only.
This includes Stitching, Snap Buttons, Zippers on leather jackets and vests ONLY. The warranty is limited to the repair of the parts and the necessary labor and services to repair the item. If the item after inspection is deemed non-repairable, we will notify you of this and either issue a credit or other alternative (with proof of purchase as the original purchaser and proof of receipt/date - this is required and not negotiable) at Rebel Reaper Clothing Company's discretion.
We have no set time frame for how long it takes to repair the item, it all comes down to a case-by-case basis and depending on the availability of seamstress for repairs. Please plan accordingly for this.
'Normal or Heavy wear of the item does not fall under the warranty". The original purchase receipt is REQUIRED to provide proof of purchase before any repairs can be done. This is not negotiable - and must be an original branded Rebel Reaper Official Vest which we will inspect if deemed so. Purposeful or intentional damage is not covered regardless who or what has done it. Crashing/falling/ripping/tearing on "accident" is not covered. Leather will last a long time if properly taken care of. If the leather or denim is not cared for your leather garment can break down and fail which will void the warranty if deemed upon receipt the vest/jacket had obvious neglect. All situations are different but will do our best to work with you.
We offer this warranty as a courtesy for our customers knowing they are purchasing a quality product. Shipping costs are covered by purchaser. If we feel this Guarantee/Warranty is taken advantage of we will void if deemed so. All decisions of repairs/credits are at Rebel Reaper Clothing Companies discretion only.